Khaolak Information, Koh Kho Khao Accommodation, Bang Niang Beach Bungalows
Nang Thong Beach Resorts, Khao Lak Hotel Reservation, Phuket Airport Transfers

Booking Conditions


	Kindly read the following information carefully, before proceeding to our booking form

All our prices are in Thai Baht, calculated per person and valid for the indicated period. The prices include breakfast, service charge and applicable government taxes. After receipt of your reservation, we will contact the hotel and send a confirmation to you together with the exact costs of your arrangement.

Should our offer meet your requirements kindly confirm back to us by e-mail or fax and remit the equivalent to 3 (three) night's accommodation to confirm your booking.


	If you choose to make payment with your VISA or Master credit card, please go to the mainpage of www.khaolak-info.net after you received the confirmation of your booking.
	Click the Online Payment button in the upper left corner. Please enter the 7-digit Booking Number in the first line and add a "1" as the 8th digit for your advance payment. If this is the second payment for the remaining amount of your booking, please add a "2" as the 8th digit to your Booking Number. Then fill in your e-mail address and the amount to be paid in Thai Baht.
	You are then transferred directly to the secured payment form of the Bangkok Bank, where your credit card details will be asked. These data go directly to the bank and are not accessible for us or anybody else.
	On receipt of your payment, Khaolak Infonet will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment.
	The final balance for all services requested must be received 7 (seven) days prior to arrival.

	For VISA and Master credit cards, only online payment is possible.

If you want to make payment with your American Express card, we will e-mail our "Credit Card Authorisation" form together with the confirmation of your booking. Please fill in all required information, sign and fax the form to

>>>	++ 66 7652 1735 Attn: Khaolak Infonet
>>>	If your reservation is some time in advance, you can also return the form by air mail to Khaolak Infonet, P.O. Box 158, Phuket 83000, THAILAND. Air mail letters normally reach us within one week.

In both cases, it is not necessary to send additional papers, the "Credit Card Authorisation" form is sufficient. On receipt Khaolak Infonet will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you immediately.

The final balance for all services requested must be received 7 (seven) days prior to arrival.

This way of payment is only possible for American Express cards.


	If you want to make payment from your PayPal account, or using your credit card via PayPal, please go to the mainpage of www.khaolak-info.net after you received the confirmation of your booking.
	Click the PayPal button in the upper left corner and send us a confirmation that you are prepared to pay the amount shown in the confirmation. We will then send a "Request Money" showing this amount to your e-mail address, so you can arrange payment via PayPal. Please note that our PayPal account is under the name of South Orchid (Thailand) Co., Ltd.
	On receipt of your payment, Khaolak Infonet will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you.
	The final balance for all services requested must be received 7 (seven) days prior to arrival.

Should you prefer to pay by bank remittance, please advise your bank to send the payment by SWIFT to the account mentioned in the confirmation. Please make sure that the costs of the remittance are paid on your side, this is not our responsibility.

As banks in Thailand are not able, to provide any information about the sender of incoming payments (domestic and overseas), we have to request a copy of your signed and stamped remittance order to be sent to us by fax or mail. This is your responsibility, otherwise we do not know, from whom we received payment and might cancel your booking.

Payments, that are not accompanied by a copy of the remittance order are treated as unpaid bookings, because we cannot find out, who sent this amount to our account.

Please fax to

>>>	++ 66 7652 1735 Attn: Khaolak Infonet
>>>	If your reservation is some time in advance, you can also send a copy of your signed and stamped remittance order by air mail to Khaolak Infonet, P.O. Box 158, Phuket 83000, THAILAND. Air mail letters normally reach us within one week.

In both cases, it is not necessary to send additional papers, a copy of the remittance order, stamped by the bank, is sufficient. On receipt Khaolak Infonet will mail, fax or e-mail the vouchers for hotel accommodation and requested transfers as per the value of your payment to you immediately.

The final balance for all services requested must be received 7 (seven) days prior to arrival.


	Any booking, not fully paid before arrival, will be cancelled resulting in the loss of your deposit and the reservations made at the resorts. We regret, but we cannot arrange meetings in the different resorts to collect payments with customers, that often do not show up at the time agreed. It is also not the responsibility of the resort to collect payment from guests who have booked at discounted rates through a travel agency.

	Any booking, that concerns the period from 20 December to 10 January, has to be fully paid before 15 November, otherwise we will release the reservations made without further notice and any deposit payment made will be forfeited. Please understand, there might be other customers in need of rooms for this period.

Should you have to cancel a booking due to unforeseen circumstances, the following cancellation fees apply depending on the seasonality of each hotel:

>>>	Low Season (normally the period from May to October) up to 10 days before expected arrival time 1 night charge, less than 10 days before expected arrival time 2 nights charge.
>>>	High Season (normally the period from November to April) up to 30 days before expected arrival time 1 night charge, less than 30 days, but more than 15 days before expected arrival time 2 nights charge. Less than 15 days, but more than 7 days before expected arrival time 3 nights charge. Less than 7 days before expected arrival time 50% charge.
>>>	Peak Season (normally the period from 10 or 20 December until 10 or 31 January) up to 15 November 1 night charge. After 15 November but more than 30 days before expected arrival time 3 nights charge. Less than 30 days, but more than 15 days before expected arrival time 50% charge of full amount. Less than 15 days before expected arrival time the hotel will request full payment for the whole period booked and there is no refund.

Should you cut your stay short after arrival to the hotel, there will be a 1 night extra charge (over your actual stay) during low season and no refund for the unused nights during high and peak season.

Payments made already will be refunded by deducting the costs for the remittance to your account.

	Yes, I read the above information and would like to proceed to the booking form

E-mail: mail@khaolak-info.net | Updated: 21 March, 2011

Khaolak Information, Koh Kho Khao Accommodation, Bang Niang Beach Bungalows Nang Thong Beach Resorts, Khao Lak Hotel Reservation, Phuket Airport Transfers

Booking Conditions

Khaolak Information, Koh Kho Khao Accommodation, Bang Niang Beach Bungalows
Nang Thong Beach Resorts, Khao Lak Hotel Reservation, Phuket Airport Transfers